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Field Service Engineer

Danaher - Richmond, VIC

Source: uWorkin


Help us improve access to life-changing therapies that can transform human health

We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.

Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services - the pots, pans, soups and sauces - they need to work better, faster and safer, leading to better patient outcomes.

We are looking for a Field Service Engineer to work with our specialist Service team of ~1000 employees across the world. Do you have a passion for Services? Then we would love to hear from you

What you’ll do

  • Provide service support on Cytiva’s Bioprocessing equipment like AKTA Process & Ready as well as Xcellerex systems located in GMP facilities across ANZ.
  • Perform scheduled preventative maintenance visits on Process scale platforms and perform level 1 troubleshooting and repairs.
  • Communicate and partner with teammates and colleagues to learn, advance your skill set and become a specialist yourself!
  • Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times, manage calibration records for tools, manage trunk stock.
  • Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
  • Responsible for delivering timely & outstanding scheduled maintenance services and installs of new equipment.
Who you are
  • More than 7 years of field experience. Has mentored team members and has a proven record of making a positive impact on team culture.
  • Open for Junior biomedical engineer or technician or those who have recently completed an apprenticeship in electronics or (bio)mechanical engineering or related fields.
  • High attention to detail and have a desire to become a specialist in working in GMP environments.
  • Outstanding communication and customer-oriented skills.
  • A teammate, someone who takes initiative and loves to drive positive change.
  • Passion to work in the Life Sciences research industry and want to make a difference.
  • Ability to travel away from your home state for about 75% of the time (after COVID-19 restrictions are lifted) is needed.
  • Ability to work independently and remotely.
  • High professional and quality standards.
  • Effective planning and organization of assigned work.
Who we are

Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you’ll feel right at home here. If you’re flexible, curious and relentless, you’ll belong. If you are excited about a global culture, this can be the place to further your career.

Cytiva is a global life sciences leader with over 7000 associates across 40 countries who are dedicated to our mission to advance and accelerate therapeutics. As a trusted partner to customers that range in scale and scope, Cytiva brings efficiencies to research and manufacturing workflows, ensuring the development, manufacture and delivery of transformative medicines to patients.

Cytiva is part of the Danaher family of life sciences companies, a global science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world. As part of a greater Life Sciences platform, you’ll redefine what it means to innovate every day. Pioneering the future of science, research, and medicine gives you unlimited opportunities to find the next breakthrough that will best serve scientists and medical professionals in the fight to save lives.#LI-DJ2

Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available .