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Forklift Operators - Aps 2

Adecco - Melbourne, VIC

Manufacturing & Industrial
Source: uWorkin


The Census Data Capture Centre (DCC) located in Dandenong South, Victoria close to the suburb of Lynbrook is set up to process and capture data from all paper forms from the 2021 Census. The DCC will employ about 200 temporary staff at the peak of its operation and will be a modern, flexible and diverse team-based work environment.

Client Details

About the Australian Bureau of Statistics

We are Australia's national statistical agency. We aim to understand Australia's data needs to inform important decisions about our nation's future.

About the Census Data Capture Centre

The DCC is in an industrial business park area in Dandenong South and comprises a combination of office and warehouse space. There is free parking available both onsite and in the immediate vicinity. Travel by public transport is limited, however the nearest bus stop is approximately a 7-minute walk away.

Data Capture Centre Operations include two operational streams:

  1. Warehouse - performed in the warehouse
  2. Scanning and Data Verification - performed in the warehouse and office


The Warehouse Team is responsible for the flow of all Census Paper materials throughout the Centre to enable data to be captured within tight deadlines. The volumes of paper forms to be processed will be significant using a combination of manual and automated processes.

The forklift position is an essential role as a significant amount of paper forms and materials need to be moved into and within the warehouse as the data capture process is underway. Materials received from logistic providers including Australia Post will need to be unpacked from trucks using a forklift and moved into the holding area of the warehouse on a daily basis. Materials will then be constantly moved around the warehouse as required, including placing materials into a storage holding area, ready for destruction once the data capture process is complete.

Within a shift, a forklift driver will primarily work on forklift duties, and part of the day on other warehousing functions ensuring the flow of paper materials through a series of mechanical and materials handling processes.

The role at times may be repetitive in nature and will require the flexibility to work across the following functions:

  • Materials Handling: Receiving mail deliveries from Australia Post and other logistics partners. Unloading and sorting mail, including looking for anomalous and suspicious mail in preparation for registration and managing return to sender information
  • Registration: Operating commercial registration machinery to mark in mail received, including logging into, and using an inventory control system
  • Letter Opening: Operating commercial envelope openers and/or manual opening of some envelopes
  • Grooming: Removing mail from envelopes and streaming and sorting mail into set prioritised areas ready for guillotining. Scrutinise and prepare materials so they are ready for guillotining and scanning, including reviewing the quality of the form, removing materials that prevents data to be scanned accurately (e.g. correspondence, post it notes), and identifying any damage or issues that will inhibit successful scanning
  • Guillotining: Census forms using guillotine machinery to cut the glued bindings to enable individual pages to be electronically scanned. Note this is a specialist role and will be advertised separately. This work will be performed by experienced guillotine operators, but there may be opportunities to train other staff in guillotining
  • Transcription: Forms that are damaged and cannot be scanned will need to be transcribed directly into the Census e-form system or onto a blank form
  • Correspondence and non-ABS Mail: Sorting correspondence for review and or managing non-ABS materials
  • Secure Destruction: Preparing Census materials for secure destruction (includes forms, envelopes, and other materials) under supervision
  • Warehousing: Storage of paper forms once data is captured and/or retrieval of forms if forms fail scanning. Operation of a wide range of machinery and equipment to perform tasks which may include, but not limited to, trolleys, pallet jacks, paper joggers, plastic wrapping, mail cages, etc.
  • Other: Other Data Capture Centre Operations duties as directed by a Team Leader/Supervisor.


We are looking for candidates that have experience or demonstrated knowledge in:

  • A current Australian LF forklift licence
  • Demonstrated experience in forklift driving and moving materials safely within a warehouse
  • An ability to learn to new processes and operate commercial and other machinery
  • Working in a fast paced environment with high volumes of work and ability to meet tight deadlines
  • Proven ability to work in and contribute to a diverse team environment with a focus on working collaboratively
  • Able to judge and apply instructions logically
  • Proven ability to work under pressure
  • Strong resilience, flexibility, agility, highly motivated, reliable and a strong work ethic
  • Demonstrated attention to detail and a keen eye for accuracy
  • Excellent communication skills and sound conflict resolution skills
  • Be safety focused
  • Previous experience in a fast-paced warehouse operation is desirable
  • Basic computer literacy skills
  • Ability to undertake basic maintenance and cleaning of equipment and machinery

Job Offer

To be eligible for this position you must meet the requirements listed below:

  • Be an Australian citizen at the time of applying or have the legal right to work in Australia. Evidence will be required during pre-employment screening
  • Undergo pre-employment checks, such as a police records check, and health clearance
  • As data provided by the public in Census forms is highly confidential, a strong commitment to uphold a high standard of data confidentiality is essential for the role
  • Able to stand and work on your feet for most of your shift and an ability to navigate stairs. There are no lifts in the building and stairs are used to move between 2 levels of the building
  • Capacity to manually handle materials up to 15 kilograms (including twisting, lifting, and bending, use of pallet jacks and hand trolleys for loads of up to 300 kilograms)
  • An ability to understand Work Health and Safety issues in warehouse operations and an ability to comply with Work, Health and Safety standards, including forklift driving and manual handling processes
  • An ability to understand and comply with ABS policy and guidelines and APS Values and APS Codes of Conduct.
  • The ability to work additional hours (if required), move quickly between processes and tasks, and work in a busy, high volume environment with tight deadlines.