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Field Service Engineer Vic North/west

Bayer - Melbourne, VIC

Source: uWorkin


  • Full time, Permanent role
  • Role to cover VIC North/West
  • Medical Devices

Bayer’s mission, science for a better life, inspires how we apply our thinking to the greatest local and global challenges of our time. This is what makes Bayer an extraordinary place to work.

At Bayer you have the opportunity to be part of a culture where we value the passion of our employees to innovate and give them the power to change. As an employer of choice, Bayer will provide you:

  • Competitive salary package and benefits
  • Opportunities for ongoing learning and career development


Imaxeon as Radiology ANZ is a subsidiary of Bayer. We offer a complete solution to optimise efficiency in CT, MRI, Angiography and Nuclear Medicine for today and tomorrow’s imaging environment.

We are patient and customer focused with specialist modality support and industry leading service coverage. We have partnerships with public and private health sector providers within ANZ. We have a locally based Research & Development team and Manufacturing.

This role will see you install, maintain and repair Bayer and distributor products within the modalities of CT/CV and MRI on-site throughout Australia. In addition, you will manage and develop customer relationships to ensure a high level of customer satisfaction is maintained.

Role and Responsibilities

  • Maintain and repair all defective products as required by our customers and distributors on-site
  • Actively support the CT/CV and MRI Sales team through coordinated demonstrations, equipment tenders and face to face customer meetings
  • Project manage and install new products
  • Maintain accurate Service Reports and Customer Records
  • Collaborate with the extended commercial team and device OEM’s
  • Maintain effective customer and distributor relationships for ongoing acceptance of our products and services
  • Provide technical support to distributors and OEM’s whilst promoting Service Contract Programs.
  • Install new products and provide customer training as needed
  • Maintain accurate Service Reports and Customer Records
  • Who you areFormal qualifications in electronics, preferably a degree in Electrical or Biomedical Engineering
  • Excellent problem solving skills
  • Experience in a field service and customer facing role
  • Able to travel locally, interstate
  • Work rights to work in Australia & Full driving licence 
  • Pass and obtain police and WWC
  • Demonstrated ability to be self-driven and work autonomously is imperative for this position
  • Desire to work with a range of stakeholders including the end user of our medical products
  • The ability to work flexibly with competing priorities and deadlines and maintain strong internal relationships to support business activities

Bayer’s LIFE Values

Our values – LIFE (Leadership, Integrity, Flexibility and Efficiency) – guide us in our work and inspire us to go above and beyond; for our patients, for each other, for our customers and the communities in which we live. Leadership roles in our business drive, support and model these values at all times.

Bayer is an Equal Opportunity Employer

At Bayer, we are committed to creating a culture where people can be their best, in an environment that values inclusion, diversity and flexibility. At Bayer everyone belongs, regardless of race, colour, ancestry, religion, national origin, citizenship, sexual orientation, age, marital status, disability, or gender identity. We encourage Aboriginal and Torres Strait Islander people to apply. We also welcome applicants with diverse educational backgrounds, professional knowledge, personality types, thinking styles and life experiences. If you have a disability or special need that requires accommodation, please let us know. 

Your application

Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and you have the "Passion to Innovate" and the "Power to Change", we encourage you to apply now. Applicants must hold full working rights to Australia.

Agencies please note: This position will be managed via our in-house Talent Acquisition Team. Bayer does not accept any unsolicited resumes. Thank you for your understanding.